The BBB rating reflects how a company interacts with its customers, and Epic, which is based in Cary, received the failing grade for a perceived lack of response to customer complaints. But even as "Fortnite" continues to skyrocket in popularity around the globe, the company behind the game is facing criticism from a very local source, the Eastern North Carolina Better Business Bureau (BBB).Īs reported by WTVD in Cary, North Carolina, "Fortnite" creatorĮpic Games received an F-rating from the BBB following hundreds of complaints from upset customers. "Fortnite" sparked a global phenomenon in 2018, capturing the hearts of millions of players and becoming the world's most popular video game in the process.
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